Our Services
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Student Life

Student Life can help you get your questions answered on a wide range of non-academic matters. This includes questions on your exam schedules, timetabling, student pass and visa, careers advice, scholarships and study loans, international exchange programs, requests for documents and lodgement of a feedback or complaint.

We also offer health and wellbeing services which include counselling support, and disability services.

FAQs
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Monash Abroad

You need to meet the requirements in order to apply for the exchange programs. You may choose to apply for the Global Intercampus Program or International Exchange Program, or both.

Application process are set out on our website at www.monash.edu.my/study-abroad/outbound

  • Click on International Exchange if you wish to exchange to one of our partner universities worldwide
  • Click on Global Intercampus if you wish to exchange to Monash Australia

There are two rounds of application in a year. The application deadlines are set out on our website at www.monash.edu.my/study-abroad/outbound

Generally, students will need to have completed at least 18 credit points and achieved at least WAM 60% at the time of application to be eligible to apply. Students from certain Schools may have different or additional criteria to fulfil. The full list of eligibility requirements are set out on our website at www.monash.edu.my/study-abroad/outbound

You can apply for the Monash Abroad Travel Grant if you exchange to a partner university. For details on scholarship eligibility, please refer to our Cost and Funding website at www.monash.edu.my/study-abroad/outbound

One semester maximum for the Global Intercampus Program to Monash Australia. One or two semesters for the International Exchange Program to one of our partner universities.

Yes, as long as there are no academic restrictions to do so.

You can contact your School for all academic-related questions and information. Your School will be able to advise you on:

  • what changes you need to make to your draft study plan(s) or course progression plan
  • what units from your degree you could be used for overseas study
  • faculty-specific requirements you will need to meet in order to be eligible to apply, and
  • ensure you still remain on track to graduate

You can do any combination of the exchange programs to a partner university and/or Monash Australia, as long as they fit into your course and your School approves your study plans.

You will graduate from Monash.

All students participating in exchange programs are responsible for obtaining their own visas to cover the duration of their exchange. Monash will assist with certifying your supporting documents and issuing confirmation of enrolment.

Applications for the International Exchange Program for Semester 2, 2022 are now open. Please be mindful of the eligibility criteria and deadline of 15 October 2021 as we will adhere to this strictly. You may lodge your application on the Monash Abroad Portal. Please note that only undergraduate coursework and postgraduate coursework students are eligible to apply.

If you would like to sign up to be the first to know when applications are opened for the programs you are interested in, please fill out our interest form.

You can apply for an internal transfer if you want to transfer:

  • from one Monash coursework degree to another, and/or
  • to a different Monash campus.

https://www.monash.edu/admissions/study-options/internal-transfer

Contacts for Malaysia to Australia transfers are listed in the given link above.

We regret to advise that Monash Abroad does not provide advice or information on transferring to Monash University Australia. Please contact directly the relevant faculties in Monash Australia.

Student Advisory And Support (SAS)

We have the following support provided to students:

  • Academic progress
  • International Student Support
  • Disability Services
  • Accommodations
  • Complaints/grievances that current students want to raise
  • Sexual harassment and assault
  • University procedures and policies

We provide advice on the process and guide you with the other support options available.

We are available to listen to your concerns and will review and provide you with the relevant information and support.

Monash University Malaysia Security

  • Call 46333 from campus phones
  • Call +603 55146333 from mobile phones

Student Support

  • Call +603 55144411/+603 55145806
  • Call +6019 272 5859 (24-hour emergency helpline)
  • Email: mum.iss@monash.edu

Emergencies off-campus (police, ambulance and fire)

  • Call 999 from landlines
  • Call 112 from mobile phones

Clinical School Johor Bahru

  • Call +607 2190680

To better assimilate, you may want to consider getting involved in campus events and activities. Network and get acquainted with country representatives of Monash University International Student Services (MUISS).

We provide advice and support for students with a disability or specific learning difficulty. We know that each person’s disability can affect them in different ways so the support we offer is flexible and tailored to each individual student. The Disability Services takes into consideration the impact of your disability in the academic environment. If you require additional support and advice, it is vital that you register with the Disability Services as soon as possible.

There are many comfortable and affordable accommodation options within walking distance to Monash University Malaysia. These include Sunway-managed residences and other student-friendly accommodation options. You may refer to this website for more information.

If you or your friend has been a victim of sexual harassment or assault, you can speak to Student Advisory and Support

You can seek advice from Student Advisory and Support

Career Services

If you want to work overseas, refer to:

Career Gateway > Search Positions

  • Internship preparation workshop (to be updated)
  • Monash Internship Fair (to be updated)
  • Leap into Leadership Online: ‘Professionalism and career skills: thrive in the world of work’ module
  • Leap into Leadership Online: ‘Personal brand: stand out from the crowd’ module
  • Check with your respective Schools for Undergraduate Internship Units
  • Resume workshop (dates to be updated)
  • Cover letter workshop (dates to be updated)
  • Email your resume and cover letter to mum.career@monash.edu for proofreading
  • Monash Career Fair
  • Career Gateway > Events > search: Employer events 
  • Check with Monash Clubs & Societies for industry related club events
  • Check with your respective Schools Internship offices for events with industry speakers

Visit your respective Course Management offices for advice and guidance.

Monash Alumni is the Monash department that connects Monash graduates with networking opportunities, mentoring programs and resources.

Timetabling

Once you have completed your enrolment on WES (Web Enrolment System), you are required to:

Step 1: Plan your timetable
You are advised to plan your timetable checking all availabilities for your enrolled units and construct your optimum timetable using this information on Class Timetable.

Step 2: Set your order of unit's preferences
Whilst Allocate+ is in Preference Entry Mode, login to Allocate+ and using the timetable created during Step 1, set your preferences and submit it for the relevant activities (e.g. lecture, tutorial, labs etc) associated with your unit enrolment.

Step 3: Check your allocated timetable
Whilst Allocate+ is in Allocation Adjustment Mode, review your timetable sorted by the system.

Step 4: Change your allocated timetable
You may make changes to your allocations where possible to:

  • optimise the timetable to suit your needs; or
  • complete your timetable from available options.

NOTE: Allocate+ operates in 3 modes each of which has a different range of available dates.

You can look up your timetable and sign up for classes using Allocate+

Step 1: Go to the Allocate+ website
Note: If you are a new student and have just enrolled in your units, it may take up to 24 hours for your details to be transferred into Allocate+. For existing students, all changes made to your enrolled units will be immediately transferred into Allocate+.

Step 2: Click on 'Student'

Step 3: Enter your Monash IT Account username and password

Step 4: On the left hand side of the screen, there will be a list of all your enrolled units by activity group (i.e. lectures, tutorials, labs, computer labs etc) associated to each unit

  • Click on each unit link to view all of the available time slots.
  • Number all of the available slots in order of priority and preference per activity (1 is your most preferred slot, 2 is your second preferred slot, etc).
  • You must nominate at least six (6) preferences if they are available.
  • Click on 'Save'.
  • Repeat the same steps for other activity group until you have nominated preferences for all enrolled units.

Step 5: After you have set all of your unit's preferences, click 'Log Out'

You can do the following:

You cannot make changes to your tutorial/comp-lab/lab allocation once Allocate+ is in View Only Mode.

The three likely reasons are:

  • you changed unit recently,
  • your unit is being taught off campus or online,
  • your school is not using Allocate+ for some, or all, of its timetabling.

As a new student, it may take up to 24 hours for your unit changes to come through from WES (Web Enrolment System) to Allocate+. Otherwise, check with your respective Course Management Office.

Some clashes can be resolved by changing your allocation in Allocate+ during the Allocation Adjustment Mode, i.e. selecting alternative tutorials or labs if alternative slot(s) is unavailable or full. You may also contact your Course Management office for immediate assistance.

Once Allocate+ re-opens in Allocation Adjustment Mode you will be able to check the availability of time slots for each activity group (i.e. lecture, tutorials, labs etc) of your enrolled units and manually allocate the most suitable time slot(s) that is still available.

For further information: How to use Allocate+

Yes, you are strongly advised to check Allocate+ after submitting your preferences for the following reasons:

  1. An activity is cancelled or modified by the school during Preference Entry Mode
    • Activity availability may change during the preferences entry period (e.g. new tutorials may be added and previously advised tutorials may be cancelled).
    • You will not be advised if any activities are cancelled or amended whilst Allocate+ is in Preference Entry mode.
    • It is recommended that you check the Allocate+ system once a week until the Preference Entry period closes. Refer to Allocate+ important dates for details of dates. Should there be changes to activity availability it will be necessary for you to nominate a replacement preference.
  2. Edit your existing preferences
    • You can edit your submitted preferences before the Preference Entry Mode closes. For details, please refer to article Enter Preferences in Allocate+.
  3. Check your allocated timetable
    • You will have to log in to check your allocations, during Allocation Adjustment Mode.
  4. Adjust your allocated timetable
    • You can adjust your allocated timetable if other time slots are still available. For details, please refer to article Change Allocation in Allocate+.
  5. An activity is cancelled or modified by the school in Allocation Adjustment Mode
    • Some activities may change whilst Allocate+ is in Allocation Adjustment mode. It is possible that activities to which you have been allocated could be cancelled, which will leave you without allocations for that unit.
  6. If an activity is cancelled or amended you will receive an automated email advising you to re-allocate in the system

During allocation adjustment mode, other students may make changes to their timetable. If you monitor Allocate+, you may be able to move to your preferred class if a place becomes available. Alternatively, you may use the Swap function in Allocate+ to move to the desired class.

We are constantly checking with Schools to adjust the size of the class. Let us know in case it is still full, and we will work with Schools to increase the size, if allowed.

You will need to log into Allocate+ and select preferences/allocations for any unit you have just added and re-adjust other preferences/allocations where necessary.

If you are a:

  • new student who has not used WES before, any new unit enrolment in WES may take up to 24 hours to process.
  • current student who has used WES in the past, any changes to your enrolment should be reflected in Allocate+ within the next 2 hours.

It is important to note that if you discontinued a unit, your allocations for that particular unit will be removed automatically from Allocate+.

Next semester timetable availability will be notified through Allocate+ Dates.

Student Pass

Please refer to this FAQ link to understand which category you fall under and what steps you are required to take.

You need to apply for a Single-entry visa if you come from a visa required country in order to enter Malaysia. Single-entry visa is valid for three (3) months from the issuance date.

Please refer to the website for new international students on how to apply for a SEV.

A special pass is a temporary pass issued by the Immigration Department of Malaysia. Usually it is valid for 30 calendar days.

If you change your course or the institution of study, you will need to apply for at least one special pass whilst waiting for the approval of your new student pass (for the new course or institution).

Each special pass costs RM100 and you will need to pay for it.

The application for a special pass is subject to approval by the Immigration Department of Malaysia.

The Acknowledgement of Receipt – Passport is a document issued to you by the ISP office upon receipt of your original passport for the processing of your student pass application. It serves as proof that Monash University Malaysia has collected your original passport for endorsement by Immigration Department of Malaysia. You must produce this document when you collect your original passport from the ISP office.

Refer to the ISP website.

No. You are required to submit your original passport only when you are notified by the ISP office.

Kindly refer to the FAQs for existing international students impacted by Covid-19 restrictions.

Kindly contact the ISP office if you have any further questions.

Fees charged by EMGS to renew your Student Pass includes:

  • Processing fees
  • Medical and health insurance
  • Student pass and multi-entry visa
  • i-Kad

Processing fees may differ depending on your nationality. Please fill out this form to start applying for the renewal of your student pass and find out the processing fees applicable to your nationality.

Payment options are set out in the online form.

No, you can apply for a transfer of endorsement (i.e., transferring the student pass sticker from your old passport to the new one). You can only do this if you are in Malaysia.

Kindly contact the ISP office if you have any further questions.

You can log on to www.educationmalaysia.gov.my and select the ‘Track Application Status’ from the top right corner of the webpage.

You must submit a request for cancellation of your current student passand apply for a new student pass. Charges in respect of a new student pass will apply. Please note that there are the Immigration Department’s requirements to agree before deciding to change your course preference. Details are available here. Kindly contact the ISP office if you have any further questions.

You should submit a request for cancellation of your current student pass before you leave Malaysia.

Students who have completed their course following the release of results on 12 July 2021 must email scanned copies of the following documents to mum.student.visa@monash.edu by 11.59pm (Malaysia time), 13 August 2021 (Friday):

  • Passport information page
  • Page with the most recent Student Pass endorsement sticker
  • Page with the exit stamp showing the latest date of your exit from Malaysia

If you do not comply with the above, you will incur an administrative encumbrance. This encumbrance will stop you from accessing some essential University services. You will not be able to access your results, order a student letter or academic transcript, apply for graduation or receive your testamur. If you have applied to graduate and have been encumbered, your registration to graduate will be cancelled.

Staying in Malaysia beyond the validity period of your student pass is a violation of the Immigration Act 1959/63 and will be subject to penalties (fine, imprisonment or compound) imposed by the Department of Immigration Malaysia. The University is obligated to notify the Immigration Department of Malaysia and the relevant authorities to update your student pass status.

Kindly contact the ISP office if you have any further questions.

You must lodge a report at the nearest police station within 24 hours.

You need to apply for a new passport at the relevant Embassy or Consulate in Malaysia. You will be required to produce the police report.

After obtaining your new passport, you can apply for a transfer of endorsement (i.e., getting a copy of your current student pass sticker onto your new passport).

Kindly contact the ISP office if you have any further questions.

New international students may contact the ISP office at +603 5514 5674 or email: mum.studentvisa-new@monash.edufor further assistance and/or information.

Existing international students may contact the ISP office at +603 5514 4976 or email: mum.student.visa@monash.edufor further assistance and/or information.

You may request for a letter confirming your enrolment or qualification details.

International students who wish to request an official University letter with specific requirements and purposes due to student pass requirements or status as an international student may submit their request here.

Your request may take up to 3 working days to be processed.

Kindly refer here for information on how to apply for intermission or study leave from your program.

International students who wish to apply for intermission are advised to first discuss the impact of an intermission on the renewal of your Student Pass with the ISP Office before submitting this application. Please send an email to the ISP office to obtain advice.

After discussing this with the ISP office, you may proceed to submit an application for an intermission.

Please note that international students are required to enrol in full time study, as per the Student Pass regulations. Full-time study requires the enrolment of units with the value of 24 credit points per semester or 48 credit points over the full academic year.

International students who wish to apply to underload less than 24 credit points per semester or 48 credit points for the academic year due to special circumstances are advised to first discuss the impact of underloading on the renewal of your Student Pass with the ISP Office before submitting an application. Please send an email to the ISP office to obtain advice.

After discussing this with the ISP office, you may proceed to submit an application to underload.

International students may refer here on how to make a medical insurance claim.

For hospital admissions, please contact the AXA helpline on 016 345 5576.

MiCare 24 hours hotline is available at 1-300-88-9979.

For further queries, please contact callcenter@micaresvc.com or mymonash@willistowerswatson.com.

Admissions Office

If you are a new student wish to join Monash University Malaysia, you can submit an application to us with supporting documents through the Online Application Portal which is available here: https://applicant.connect.monash.edu.au/connect/webconnect

If you are currently enrolled in Monash University Australia and wish to apply for Monash University Malaysia course, you need to download the PDF Application form, complete the application form and the submit to us via email to mum.admissions@monash.edu

For more details on the application process, please refer to: https://www.monash.edu.my/study/apply

For our intake dates and application deadlines, please refer to: https://www.monash.edu.my/study/apply/intake-periods

If you are submitting an online application, the payment method will be provided to you in the Step * of the application form. You can either pay through credit card or Western Union.

Alternatively, for other payment methods, please refer to: https://www.monash.edu.my/study/apply/application-form/fee-payment-methods

It is important that you email the proof of payment to Admissions Office at mum.admissions@monash.edu so that we can proceed with your application.

The required documents for submissions of an application is listed here: https://www.monash.edu.my/study/apply/application-form/checklist

Online:

  • Login to the applicant portal.
  • In the ‘Submitted Applications’ section, click the Upload or Send Documents button.
  • Attach your documents.

Email:

Alternatively, if you are unable to upload your documents in the online portal, you may email us at mum.admissions@monash.edu and once we receive your documents, we will proceed with further assessment.

It is important for you to submit a certified copy of your academic documents to us upon request. For more information on document certification, please refer to: https://www.monash.edu.my/study/apply/certifying-documents

You can apply for credit exemptions when you submit your application to us. You need to complete the credit application form and submit relevant documents for credit assessment.

Kindly refer to the steps provided in the link below:
https://www.monash.edu.my/study/apply/credit-transfers

Please send an email request to the Admissions Office at mum.admissions@monash.edu and your request will be addressed within 3 days after we receive your email.

Please send an email request to the Admissions Office at mum.admissions@monash.edu and your request will be addressed within 3 days after we receive your email.

Yes, all students who are under 18 years of age will need their parent or guardian’s permission before applying to our university and accepting an offer. Please return the completed form to the Admissions Office at mum.admissions@monash.edu for processing.

Under 18 Form: https://www.monash.edu.my/__data/assets/pdf_file/0008/1445309/Under-age-18-Form.pdf

Once you have submitted your application, you are not allowed to amend the details through the online portal. You will need to email us at mum.admissions@monash.edu to request for any amendments pertaining to your application.

Yes, you can apply for a different course by sending in a request through email to mum.admissions@monash.edu. We will be able to advise you on the alternative course(s) that you may be eligible for within 3 days we receive your email.

You can visit the Let’s Begin site to find more details about acceptance, payment and also enrollments. Please refer to this link: https://www.monash.edu.my/lets-begin

For more details on payment method please refer to: https://www.monash.edu.my/study/apply/application-form/fee-payment-methods

To defer your course commencement, please read through the conditions for deferral in the link below before you submit a request to the Admissions Office: https://www.monash.edu.my/study/apply/defer-offer

You will need to complete the deferment form and email to mum.admissions@monash.edu.

The deferment form is available here: https://www.monash.edu.my/__data/assets/pdf_file/0008/521558/deferment_application_form_latest_version_250913.pdf

It is important that you nominate a Monash Authorised agent and you can only choose one agent. You can select your preferred agent here: https://www.monash.edu.my/study/apply/monash-malaysia-agents

After you have selected the agent, please email the Admissions Office at mum.admissions@monash.edu and we will proceed with your request.

You can contact us either through email at mum.admissions@monash.edu or call our general line +60355146000 and request to be transferred to the Admissions Office.

Kindly quote your Monash Student ID during your correspondence with us for easy reference of advice.

Scholarships

No application submission is needed for the Monash High Achiever Award (for new student). The award will be offered to you if your entry score meets the requirement of the award eligibility. The scholarship offer letter will be issued to you along with the course offer letter.

To check your eligibility, you may refer here.

This award offers RM5,000 tuition fee waiver per semester.

No, the continuation of the award is subject to maintaining the conditions of award for subsequent semesters. Some of the main criteria are to maintain an average score of 75% (24 credit points) and be enrolled for 4 units (equivalent to 24 credit points) etc. (Reference must be made to the conditions stated in your scholarship offer letter).

However, some of the scholarship conditions were revised for teaching periods affected by the Covid 19 pandemic. Please refer to this link for the latest update.

No, you don’t need to be an enrolled student before submitting an application for the Jeffrey Cheah Monash Equity Scholarship. However, you are advised to ensure that you meet the entry requirement of the course of your choice offered by Monash University Malaysia before submitting an application for the scholarship.

You need to submit the following documents along with the completed application form:

  • SPM results
  • Pre-University results (final)
  • IC
  • Parents’ / Guardians’ salary slip (latest)
  • Parents’ / Guardians’ last drawn salary slip (if retired / currently not employed)
  • Parents’ / Guardians’ income tax form (if self-employed)
  • All other relevant academic / co-curriculum certificates

Please refer here for further details.

No. The Jeffrey Cheah Foundation Monash Equity Scholarship is only available for students enrolling for their first semester in their year 1 of study.

You may download the form here and submit your completed form along with all required documents to mum.scholarships@monash.edu.

Yes, you need to accept the course offer of the Bachelor of Pharmacy (Honours) offered by Monash University Malaysia before submitting an application for the Monash Pharmacy Excellence Scholarship.

You may download the form here and submit your completed form along with all required documents to mum.scholarships@monash.edu.

Yes, you are allowed to go for an exchange program, but all living costs are self-supported.

No. The scholarship awarded to you in Monash University Malaysia is only tenable in Monash University Malaysia.

To be eligible for nomination for the Monash High Achiever Award (for continuing student), you must meet the following criteria:

  • Completed one year of study (latest two continuous semesters with a minimum of 48 credit points) at Monash University Malaysia without failing any units.
  • Achieved minimum average score of 80.00% or above for the past two semesters.
  • Be among the 1% population of top scorers for each school. 
  • Enrolled for 24 credit points for the following semester.
  • Students who have been awarded scholarships / sponsorship from other bodies (not including PTPTN) will not be nominated for the Monash High Achiever Award (for continuing students).

You may apply for other external scholarships, but you are not allowed to be in receipt of both scholarships concurrently. You must choose either one.

If you have a sibling studying in Monash University Malaysia, the sibling paying the higher tuition fees will be eligible for a 10% discount off his/her semester tuition fees. All siblings must be enrolled concurrently in at least a standard (full) study load of 24 credit points in the semester in a full-fee paying course. A sibling enrolled in the Bachelor of Medical Science and Doctor of Medicine, Bachelor of Pharmacy (Honours) and Bachelor of Engineering (Honours) course will be eligible to a maximum discount of RM5,000 per annum.

You may download the form here and submit it to the Finance department.

Yes, if your sibling is not a scholarship recipient, your sibling is eligible for the sibling discount.

Yes, you can still apply for PTPTN loan, as long as the total financial assistance received is not more than the full tuition fees of your course.

No. The conditions to maintain each type of scholarship offered by Monash University Malaysia are stated in the offer letter and must be strictly adhered to. If any of the exact maintenance score is not met, the scholarship will automatically be withdrawn.

There is no automatic reinstatement of the scholarship for the following semester even though you meet the required score again. However, for Monash High Achiever Award, you may stand a chance to be nominated for Monash High Achiever Award (for continuing student) if you meet the following criteria:

  • Completed one year of study (latest two continuous semesters with a minimum of 48 credit points) at Monash University Malaysia without failing any units.
  • Achieved minimum average score of 80.00% or above for the past two semesters.
  • Be among the 1% population of top scorers for each course.
  • Enrolled for 24 credit points for the following semester.

Students who have been awarded scholarships / sponsorship from other bodies (not including PTPTN) will not be nominated for the Monash High Achiever Award (for continuing students).

Counselling, Health and Wellness

Counselling is a private and confidential service provided to enrolled Monash students at no cost.

Reasons to see a counsellor include personal unhappiness and distress, self-esteem issues, stress, family difficulties, academic difficulties, relationship and sexual issues, grief, mental health issues etc.

Click here to make an appointment and for more information, or write to mum.counselling@monash.edu for enquiries.

Call the 24/7 mental health hotline at 6012-431152 to talk to a professional first before you are able to reach a campus counsellor during working hours.

Graduations

Your name will appear in the same way it appears in our student record system.

You can let us know the correct order of your names when you apply to graduate through the Web Enrolment System (WES).

You can also make changes to your name after you've submitted an application using the Graduation - update your details link in the Web Enrolment System (WES).

If your preferred name isn't listed for selection, or your name has special characters, you'll need to include documentation (for example, a marriage certificate, birth certificate, passport or divorce decree).

Yes, you'll get an Australian Higher Education Graduation Statement (AHEGS) when you graduate from Monash.

If you're a double degree student, you'll get two statements, one for each award.

If you graduated before 2017, you'll have received a hardcopy AHEGS at your graduation.

If you graduate from 2017 onwards, your AHEGS will be available digitally in your My eQuals portal.

You won't get an AHEGS if you:

  • Are enrolled in a non-award course (e.g. single unit, short course).
  • Are enrolled in a faculty, executive or professional certificate.
  • Graduated from Monash before 1 December 2010.
  • Are course completed, but did not have your degree conferred at a graduation ceremony.

The following information appears on your testamur (degree certificate):

  • Your official name.
  • The award you'll receive.
  • Your graduation date (not when you completed your course).
  • The University seal..

Majors and extended majors
Up to two majors (or extended majors) will appear on your testamur if you:

  • Started a Bachelor of Science from 2015, or
  • Started one of the following courses from 2016:
    • Bachelor of Arts
    • Bachelor of Arts and Social Sciences
    • Bachelor of Business
    • Bachelor of Business and Commerce
    • Bachelor of Commerce
    • Bachelor of Information Technology
    • Bachelor of Science
    • Bachelor of Science – Advanced Global Challenges (Honours)
    • Bachelor of Science – Advanced Research (Honours)

The majors/extended majors will appear on the testamur only if they are a requirement of the course. For example, if you used your free electives in the Bachelor of Arts to complete the chemistry major, the chemistry major won't appear on your testamur, because it isn't a requirement of that course. The chemistry major will appear on your academic record (transcript).

What doesn't appear on your testamur
The following information does not appear on your testamur:

  • Location of study.
  • Location of graduation.

Yes, you do need to apply to graduate. When applying to graduate, you'll need to decide if you'd like to:

  • Attend your graduation ceremony (you can choose the ceremony location).
  • Graduate without going to the ceremony (graduating in absentia).
  • Defer your ceremony once to graduate at your faculty's next available ceremony.

What happens if you don't apply to graduate?
If you don't apply to graduate, you won't have your graduation documents to show to your potential employers.

Over the following year, we'll email you at least twice about applying to graduate. If your faculty confirms you can graduate and you still haven't applied through the Web Enrolment System (WES), we'll:

  • Create an application to graduate on your behalf.
  • Assign you to a graduation ceremony at a time and location of our choice.
  • Graduate you in absentia (you won't attend the ceremony).
  • Email you asking whether you'll collect your graduation documents or whether you'd prefer to pay to have them posted to you.

You can apply online to graduate via the Web Enrolment System (WES). As a past student, you can also apply in WES. Log into the Web Enrolment System (WES) as a past student by providing:

  • Your student ID.
  • First name (including any middle name).
  • Surname.
  • Date of birth (e.g. 01/01/1955 shows correct date format).

In order for you to successfully log in, the details you use must match the ones on your student record. You'll get a transaction number from WES confirming you've successfully submitted your application.

You must apply to graduate during your final semester/trimester/teaching period, even if you don't want to attend your graduation ceremony. We call this graduating in absentia.

  • You need to apply by the deadline. Don't wait until results are released to apply.
  • The apply to graduate website provides the exact application and graduation dates. Please keep an eye on this to ensure you apply on time.

If you're not sure of your eligibility, see our eligibility page. If your final semester result makes you ineligible to graduate, we'll defer your application to the next graduation round.

You can use your formal conferral letter, which you should receive within one month of your thesis certification. Alternatively, use your academic record (transcript) or a proof of qualification letter.

If you need your award certificate before your graduation, contact us at Monash Connect.

If you graduated from May 2017 onwards

Your official digital documents are accessed through My eQuals.
Your documents will be available in your My eQuals account within three weeks after your award has been conferred at a graduation ceremony.
We'll send you an email with instructions on how to sign up to My eQuals and access your documents as follows:

  • Three weeks before your graduation round starts, and
  • Once your documents are available in My eQuals.

If you don't receive these emails, check your spam folder. If you can't see them there, contact Monash Connect for assistance. For further details, see your documents.

If you graduated before May 2017
You can access your academic record (transcript) in My eQuals. Other documents like your testamur and AHEGS are only available in hard copy.

If you can't log in because you've forgotten your personal email or social media login details, you can recover your login through the My eQuals portal. For other reasons why you might not be able to log into My eQuals, see below.

Current students
Are you using your Monash login details to sign into My eQuals? You must use these to sign in. We recommend you link your My eQuals account to your personal email address or social media account so you maintain access after you leave Monash and your Monash account expires.

Graduates from 2017 onward
Your graduation documents will be available in My eQuals within three weeks following your graduation round. Soon after, you'll receive an email confirming the documents are available. That email contains instructions on how to sign up to My eQuals and it includes the non-Monash email address you provided when you applied to graduate. Your documents are linked to that account. Therefore, you need to sign up to My eQuals using the same non-Monash email address. Sign-up instructions are provided here.
If you're unsure what non-Monash email you provided, and you haven't received an email from Graduations providing your email and sign-up details, check your email spam folder. If it's not there, contact Monash Connect for assistance.

Graduates prior to 2017
Did you update your personal email address in Web Enrolment System (WES)? Your personal email address in WES will be used to issue your digital transcript to My eQuals. You'll only be able to log in and see your digital transcript if your My eQuals account uses the same personal email address.
Before you view your digital transcript in My eQuals, you also need to verify your email in My eQuals.

Important: If you graduated before 2017, you're able to access your academic record (transcript) in My eQuals. If however, you want a copy of your testamur or AHEGS, you'll need to order hard copies as they're not available in My eQuals. See instructions below for details:

As a new graduate, you'll need to:

  • Sign up
  • Verify your email address, and
  • Activate your account

before you can access your digital documents in My eQuals.

To do this:

  • Sign up to My eQuals
  • Complete the online form, ensuring you enter your personal (non-Monash) email, that you registered in WES when you applied to graduate
  • Submit the form
  • Check your email and follow the instructions to activate your account.

You'll now be able to access your official digital documents in My eQuals.

The following students have access to official digital documents in My eQuals:

  • All current Monash students.
  • Past students who graduated from 2017 onwards, that course completed within 12 months of their graduation ceremony.
  • Past students who graduated before 2017 have access to their academic record (transcript).

Courses not accredited by Monash University are not available as digital documents.

To view your documents in the My eQuals portal, you need to verify your email account first. To do this:

  • Log in to the My eQuals portal.
  • At the top-right of the screen, select your name to see a drop-down menu select Profile settings.
  • In the Education provider accounts section, check Monash University is listed. If it's not, click Link Account and add Monash University. Then follow the steps to link to your Monash University student account.
  • Log into your email and follow the instructions.

You'll now be able to view your documents in the My eQuals portal.

If you set up your My eQuals account only using your email address, you need to link Monash University to your account. To link Monash to your account:

  • Log into My eQuals.
  • In the top right-hand corner, click on your name.
  • Select Profile settings.
  • Under Education provider accounts, click Link account
  • Click on the institution icon to the right of the pop-up box and search for Monash University.
  • Select Monash University and then click Continue.
  • You'll be directed to a Monash University authentication page. Enter your Monash University username and password.
  • Acknowledge the information connection messages.

If you've logged into My eQuals and found you don't have documents available, it could be for the following reasons.

Current Students

  • You haven't yet bought an official digital academic record. You can do this through our Web Enrolment System (WES).
  • You haven't linked your My eQuals account to Monash University.
  • You have an encumbrance and therefore your documents haven't been uploaded into MyEquals. To remove your encumbrance , please consult the Finance Office.
  • The digital academic record you bought hasn't yet arrived. Once it's in My eQuals, you'll receive an automated email confirming your digital academic record is ready. If you haven't received this email within a full working day, check your spam folder. If it's not there, contact Monash Connect for assistance.

New, Or Soon To Be, Graduates

  • You've recently completed your course but haven't had your award conferred at your graduation. Your digital documents will be available in My eQuals within three weeks after your graduation round.
  • Your award has been conferred in a graduation round, but it's too soon to access them. You'll receive an email to notify you when the documents are ready. If you haven't received the email from Graduations within three weeks following graduation, check your email spam folder. If it's not there, contact Monash Connect for assistance.
  • You've logged in with your Monash username and password instead of the alternative email address you provided to Monash when you applied to graduate. The documents will be issued to the alternative email address. For further details, see your documents.

Past Students

  • You haven't bought the official digital academic record yet. You can do this through our Web Enrolment System (WES).
  • Your personal email address in WES doesn't match the email address used in your My eQuals account. Log into WES to make sure your personal email addresses match, otherwise you won't be able to see your transcript.
  • You haven't verified your personal email address in My eQuals?
  • You haven't linked your My eQuals account to Monash University. Please see Link your My eQuals account to Monash University
  • The digital academic record you bought hasn't yet arrived. Once it's in My eQuals, you'll receive an automated email confirming your academic record is ready. If you haven't received this email within a full working day, check your spam folder. If it's not there, contact Monash Connect for assistance.

To link your personal email address to your My eQuals account after you've set it up:

  • Log into My eQuals.
  • In the top right-hand corner, click on your name.
  • Select Profile settings.
  • Under Email accounts, click Link another email.
  • Enter your personal email address and click Add.

When you open your digital document from My eQuals, using Adobe Acrobat Reader, Adobe checks the digital signature each time you open the file. So it can complete this check, make sure:

  • The My eQuals portal link starts with https://myequals.net.
  • You're viewing your document in the latest version of Adobe Acrobat Reader (not in your browser).
  • A blue ribbon appears above the document stating, Certified by Monash University... all signatures are valid.
  • You're connected to the Internet.
  • Your internet connection is fast enough to validate the signature.

The authenticity of digital documents can only be guaranteed when accessed through My eQuals and viewed through Adobe Acrobat Reader, with confirmation that the signatures are valid.

Printed documents
We can't verify a printed My eQuals document unless it's a certified copy issued by Monash University.

Yes, you can ask for a replacement testamur (degree certificate) if the original is:

  • Lost.
  • Damaged.
  • Stolen.
  • Incorrect due to a name change.

You'll need to submit an application for a replacement testamur (pdf 112kb). The cost for a replacement testamur can be seen in miscellaneous Fees. To change the name on your testamur:

  • Submit your change of name by completing the Variation of Personal Details online form prior to submitting your application for a replacement testamur form.
  • Include documentation (for example, a marriage certificate, birth certificate, passport or divorce decree).

It will take about three weeks to receive your replacement testamur.

The Australian government introduced the Australian Higher Education Graduation Statement (AHEGS) to improve worldwide recognition of Australian qualifications.

The statement includes details of your award and your achievements, as well as information about Monash University and the Australian higher education system.

You'll be able to show your AHEGS when you apply for a job or a place in a university overseas.

If there are any errors or missing information
You can request a new statement free of charge:

  • If you find an error, such as a misprint or missing information.
  • if you receive a prize after you graduate for work done as part of your award.

To request a re-issue, provide the details to Monash Connect.

If there is a name change
If you change your name, you won't receive a new AHEGS unless the change was made before graduating.

Buy additional copies
You can buy additional graduation statements from Monash Connect.

To graduate, you'll need to fill out one graduation application for your double degree. You can apply online in the Web Enrolment System (WES) by using the relevant link:

Although you're only filling out one application, you'll still receive two separate testamurs (degree certificates).

Yes, if you decide not to complete a double degree, you can ask for permission to transfer into a single degree. Please consult your School’s Education Management office on the procedures and eligibility.

Once you've met all the course requirements, you can graduate from that degree. You can then log into the Web Enrolment System (WES) to apply to graduate in a single degree.

You'll receive a hard copy of your award certificate (testamur) by mail. You'll also receive official digital versions of all three graduation documents through My eQuals:

  • Award certificate.
  • Academic record (transcript).
  • Australian Higher Education Graduation Statement (AHEGS).

We'll give you ongoing access to these within a few weeks following your graduation round. You'll receive an email confirming when they can be viewed online in the My eQuals portal.

At the graduation ceremony, you'll graduate with the Masters award (as the highest award). You'll also wear the Masters hood and you'll be called on stage to receive this award.The graduation program will list you as being presented for the Masters award and separately in absentia for the Bachelor award.

Your graduation documents will show the same date for both awards, you just won't be called on stage to receive both awards.

If you know you're going onto further study, consider applying to graduate in absentia with your first award so that you have your graduation documents shortly after completing it.

Yes, you can graduate from both degrees and you'll need to make two applications in WES, one for each award. There are two ways of doing this. Please see below for your options:

Option 1 (recommended option)
Graduate from your bachelor's degree first and then, once you've finished your honours, graduate from your honours degree.
Your award certificate will list the date of your graduation, not the date you finish your studies, so it makes sense to have different graduation dates for your bachelor and honours degrees.

Option 2
Graduate from both your bachelor's degree and your honours degree at the same time. If you choose this option, you need to apply at the same time but with two applications - one for each of the degrees to graduate from both degrees separately.

Attending a graduation ceremony
Yes, the cost of attending a 2021 ceremony in Malaysia or Australia is A$150. This fee includes:

  • The staging of the event.
  • Your gown hire (available for collection on the day).
  • Entry tickets for you and one guest into the hall.
  • Two guest tickets for the live viewing area.
  • The ceremony program.

Graduating without attending a ceremony (in absentia)
Although you're not attending a ceremony, we only confer awards during graduation rounds. We'll send you your graduation documents by registered mail and the following charges apply:

  • A$18 for delivery in Australia and Malaysia.
  • A$58 for delivery to all other locations.

We're currently unable to offer graduation documents collection from the campus until further notice due to the pandemic.

If you can't pay online, you can pay your graduation fee using one of the following options:

  • Bank Draft
    Record your student ID and Web Enrolment System (WES) transaction number on the back of your Bank Draft cheque so we know the payment is for your graduation application. Post your Bank Draft to

    Graduation Services,
    Monash Connect,
    Monash University,
    PO Box 197, Caulfield East VIC 3145,
    Australia
  • Pay by Visa or MasterCard via WES.
  • Log into Web Enrolment System (WES) and navigate to pay for your graduation fee.

Yes, you can change your application details if you're a current student or a past student of:

  • Bank Draft
    An Australian, Malaysia or South African campus.
  • Open Universities Australia.

We'll email you about six weeks before your graduation round. If you're attending, this email will let you know:

  • The date and time of your graduation ceremony.
  • Instructions for registering for your academic dress.

We'll email you again two weeks before your graduation with more detailed information about the day. If you're graduating in absentia, the email will outline:

  • How to request your award certificate (testamur) to be posted to you.
  • The last day to request to be in the first mailout.
  • How to tell us of your nomination.

Keep your contact details up-to-date
We use the same email address you used when applying to graduate, so make sure it's correct and check for mail regularly.
You can update your personal details such as your postal address, an alternative email address, and telephone number online at any time in the Web Enrolment System (WES).

Yes, if you notify us at least six weeks before your graduation round. See update, defer or cancel your application.

To defer your graduation to a later round, log into the Web Enrolment System (WES) and click View/Update graduation application.

The two most common reasons why you can't see and select a particular graduation round in WES are:

  • The round is closed. You've missed the application period for the round.
  • You have unit enrolment/s ending too late for the round.

Each round has set dates for:

  • The last teaching period end date for unit/s you're enrolled in.
  • Your faculty to finalise course completions.

If you have a unit enrolment ending later than the teaching period end date for the round, you won't be able to see the round in the Web Enrolment System (WES).

The result publication date (for units ending later than the set teaching period end date) will be too late for a faculty to meet the course completion deadline for the round so we stop the round from being visible to you in the Web Enrolment System (WES).

You should lodge an application by the closing date for the round as we can't guarantee that we can accept a late application.

Our ability to accept a late application depends on:

  • If there is availability in the round.
  • When your request is made. If it's too close to the round, it might be too late for us to accommodate you, even if a place is available.

You can contact us with your late application request. A late graduation application fee applies if your request is approved. You'll also need to pay the attendance fee if you're attending a ceremony.

You'll get four tickets in total:

  • One ticket for yourself.
  • Three tickets for your guests.

In Malaysia
Application to graduate in-person is not available at the moment due to the pandemic. You will receive an email from us when we are able to organise one at a later date.

Outside Malaysia
All Australian ceremonies are normally held at the Clayton campus. This includes ceremonies for students studying at the Gippsland campus (Federation University).

We're currently unable to offer in-person ceremonies at our Suzhou, China campus.

No, you don't have to attend a graduation but you must still apply to graduate without attending a graduation ceremony (in absentia) in order to receive your graduation documents.

You can apply online in the Web Enrolment System (WES). We'll assign you to the graduation round you applied where your award will be formally conferred.

Malaysia campus graduation ceremonies are held twice a year; April and November.

In order to graduate, you must apply for one of the graduation rounds. You haven't officially graduated until your ceremony date or until you receive an email confirming that the Monash University Council has conferred your award.

For Australia campuses graduation rounds, see apply to graduate.

You're qualified to graduate once you're course completed. You're course completed when you've finished your course and your faculty has:

  • Finalised your marks.
  • Checked you've met all your course requirements.

You don't need to wait until you're course completed to apply to graduate. You should apply during your last teaching period, and then once you're course completed, the University will process your application.

If you graduated before My eQuals launched in 2017, you can purchase your academic record (transcript) in My eQuals. For step-by-step instructions, see our academic records (transcripts) page.

Other documents like your testamur and AHEGS are only available in hard copy.

If you graduated from 2017 onward, a digital copy of all your official documents will be available on My eQuals.

Before nominating to receive your award certificate by mail, make sure someone will be there to sign for your delivery in the weeks following the expected mail-out date. If you change your address after you've nominated to receive your award certificate by mail, please:

If your award certificate has been sent, we're not able to change the delivery address. You'll need to contact your mail delivery service to arrange for redirection of your mail.

We'll graduate you in absentia if you've applied to attend your graduation ceremony but don't turn up on the day.

After the ceremony round, we'll email you asking where we should post your documents. We won't issue a refund of your graduation fee in this case, but we'll post your award certificate without any further charge.

If you're attending a ceremony, you need to pay the graduation attendance fee before the application closing date for the round you've applied for. Check apply to graduate for application closing dates.

We recommend you make your payment when you apply in the Web Enrolment System (WES) as this is the fastest and easiest payment method and you can make your payment any day or time.

Yes, if you let us know by the refund deadline, we can:

  • Refund your graduation attendance fee (because you change to graduating without attending or wish to cancel your application), or
  • Transfer your graduation attendance fee to a later round.

Refund of your graduation attendance fee

  • Up until 30 days before the start of the graduation round
    To change from attending to not attending (in absentia), log into the Web Enrolment System (WES) and click View/Update graduation application. Make sure you do this by the refund date.
    Contact us and let us know if you want to cancel your graduation application.
  • Less than 30 days before the start of the graduation round
    Contact us and let us know you want to change from attending to not attending (in absentia), or to cancel your graduation application.
  • If you paid by:
    • Credit card through WES, we'll refund your money to the card used for the original payment within five business days
    • Credit card by phone or in person, a staff member from Finance, Monash University Australia will try to contact you within five business days to confirm your credit card details. Make sure your application has a current phone number (including country and area codes). Once we confirm your credit card details, we'll refund your money to this card within five business days
    • debit card, cheque or bank draft, we'll mail a refund cheque to your postal address within 30 days.

If your request to change to in absentia is after the refund date, we aren't able to refund your graduation attendance fee but we'll provide complimentary mailing of your award certificate (testamur).

We'll contact you to confirm your mailing address and send your testamur in the weeks following the end of the graduation round. We'll email the tracking number and you'll need to sign for the parcel when it arrives.

Transfer of your graduation attendance fee to a later round

  • Up until 30 days before the start of the graduation round
    To change to a later round, log into the Web Enrolment System (WES) and select the appropriate round. Make sure you do this by the refund date.
  • Less than 30 days before the start of the graduation round
    Contact us and let us know you want to change to a later round. If your request to change to a later round is after the refund date, we aren't able to transfer your graduation attendance fee to another round.

Malaysia campus
Please contact us and we will provide you with the details.

Australia campuses
GFP Graduations provides hire of Monash University academic dress for individuals or groups who are Monash graduates.
Please email the GFP Customer Service team at customerservice@gfp.com.au about your enquiry.

Yes, you can buy your own graduation gown directly from;

GFP Graduations (the authorised provider of Monash University academic dress). You can do this regardless of whether you're attending a graduation or graduating in absentia.

If enquiring outside Australia, please email GFP at customerservice@gfp.com.au and their team will be in contact with you.

Assessment And Results

Monash eVigilation is Monash's own online supervision platform. You'll be supervised by a trained Monash staff member.

Visit eExams with online supervision and watch the online supervision videos to learn how it all works.

If you need IT support for your eExams, call the Monash Malaysia eExams Support Hotline on +603 55145600.

However, there are a few things you should check first to see if you can resolve the problem yourself. These differ according to the type of eExam.

Check out our troubleshooting and tips for eExams.

If you can't solve the problem yourself:

  • When taking the eExam on campus, raise your hand so our onsite IT support staff can help you.
  • When off campus, get in touch with the Monash Malaysia eExams Support Hotline on +603 55145600.

If your internet connection drops out during your eExam, don't panic – your eExam responses are automatically saved every 30 seconds.

If you can't reconnect to your online eExam session:

  • When you're taking your eExam on campus, raise your hand so our onsite IT support staff can help you.
  • When you're off campus, get in touch with the Monash Malaysia eExams Support Hotline on +603 55145600

How to reduce the risk of network issues during your eExams
If you're doing your eExam from home:

  • Your internet download and upload speeds need to be at least 2Mbps. You can test your internet speed by running an online speedtest.
  • Don't use a hotspot internet connection - it may not provide adequate connectivity.
  • Inform your family members or tenants in your house of your eExams timetable and request that they do not watch Netflix or other streaming applications or download large files while you're sitting your eExams.
  • You can connect with or without a VPN - just choose the option that gives you the most stable internet connection.

For more information, see device and system specifications.

For specific teaching periods, you can apply to convert all your passed grades to SFR (Satisfied Faculty Requirements). If you choose to do this, these grades won't count towards your WAM and GPA.

To convert your grades, you'll need to submit the Update your results form once all your results for the teaching period are finalised. You'll have two weeks to do this, but before applying, take a look at the advice on our grading and updates page. Once your results are converted, you can't change your mind.

If you have two final assessments (exams) scheduled at the same time, it's okay – we'll move one of your assessments to a different time on the same day. You don't need to do anything.

We'll email you two weeks before the assessment period outlining the exact arrangements for that day.

If you've withdrawn from either of the clash units and intend to sit only one assessment, you must contact us to let us know and confirm your new arrangements.

If you suddenly become unwell during your final assessment (exam), try to finish your assessment if you can. This is because, in most circumstances, once you've seen the questions or attempted to answer them, you won't be eligible to apply for special consideration.

If you choose to end your assessment session and wish to apply for special consideration, you'll need to submit compelling evidence of the severity of your illness or exceptional circumstances.

Requesting medical help during online supervised assessment
If you suddenly become unwell during an online supervised final assessment, you may request medical support from your online supervisor – they will get a registered nurse to call you on your mobile phone.

Special consideration
For more information, see special consideration.

Yes, you'll need multi-factor authentication (MFA) to log into Monash's eAssessment platform.

For more information, see Multi-factor authentication (MFA).

If you've failed a unit that falls within an eligible teaching period (with a mark less than 40), the grade will be automatically removed from your academic record. This means the unit won't appear in WES or on the Update your results form. You'll use the form if you want to withdraw from any passed units or convert all your passed units to SFR (Satisfied Faculty Requirements). However, you'll still be able to see the failed units in your results email.

More information is available in our grading and results update.

We may be able to provide you with alternative assessment arrangements (e.g. rest/movement breaks, extra time etc) if you have any of the following:

  • Disability.
  • Medical condition.
  • Short-term injury.

You must first register with Disability Support Services. Once you've registered, you will need to make an appointment to meet with an adviser by submitting the Disability Support Services Registration as early as possible to allow time for any alternative arrangements to be implemented.

At the meeting, you'll discuss your support needs with the adviser - they'll assess your situation and suggest support recommendations to us.

It depends on the type of eExam you're sitting. If your eExam is supervised, you should log into the eExams platform and connect with your supervisor 30 minutes before the eExam is due to start. If your eExam isn't supervised, you can log in 10 minutes before it begins.

A unit might not appear in your final assessment timetable (exam timetable) because:

  • There's no final assessment for that unit or it's not during the scheduled final assessment period. Check the Handbook for assessment details.
  • There's an issue with your enrolment in that unit.
  • There's an issue with your enrolment in that unit.

Your final assessment timetable may be incomplete in Allocate+ if you're registered with Disability Support Services and are eligible to receive additional help during the assessment period. In this case, we'll email to confirm your alternative assessment arrangements to your student email one to two weeks before the start of the assessment period.

If you think there's a mistake on the timetable, please let us know.

We'll email your student email address with the details of your alternative final assessment (exam) arrangements one to two weeks before the start of the final assessment period.

Alternative arrangements may include:

  • Different start or end times.
  • Rest and movement break periods during the assessment.
  • Access to specialist equipment (e.g. computer, ergo chair).

Rest break periods (for online supervised assessments)
If you're granted alternative arrangements with Disability Support Services that include rest and movement breaks, you'll need to remain in view of your webcam when you take them. The time for rest breaks is incorporated into your overall assessment time.

Register with Disability Support Services
To be entitled to alternative assessment arrangements, you need to register with Disability Support Services.

How you request feedback on your final assessment (exam) depends on which School you're with. Please see your School’s Education Management Office for assistance.

No, you can't have more than two final assessments (exams) in one day. If your assessment timetable does show three final assessments on the same day, contact us and we'll fix this for you.

This year, you'll be able to view your final assessment (exam) responses remotely while COVID-19 restrictions are in place. We'll also be holding onto your assessment responses for longer than the usual six-month period – this means you'll still be able to view your responses if you weren't able to do this in the time set by your managing School. Submit the Application to View Exam Script to view your final assessment responses.

Application Deadline
Each School has a different deadline. Please refer to your School's website for the deadline and more information is available on the Faculty's Review of Results Policy and Procedures.

No unit result
Most students should have a result. The result may be WH (Withheld) if:

  • You have an extension to finish outstanding assessment tasks.
  • You haven't submitted your placement report (if you're a placement student).
  • The host institution for your Study Abroad units hasn't yet submitted your results from your studies with them overseas.
  • Your Unit Coordinator or Chief Examiner might still be marking your work and will update your result shortly.

With the exception of those listed below, you are advised to contact your School’s Education Management Office or Unit Coordinator with questions about your result. You must use your student email in all your correspondences. This ensures the privacy and security of your student record.

Exchange Students
First check with Monash Abroad to see if they have received your transcript from the host university. They can tell you if it has been sent to your School.

  • Check with your School that they have received it from Monash Abroad and processed it.
  • If you have received an original transcript from the host university, take it to your School’s Education Management Office for processing.

Study Abroad students

  • Bring your transcript in for processing to Monash Abroad or submit it to them online.
  • Check the information in the feedback on your assessments web page.

Unit result is wrong

No, you're required to sit your assessments in the format set for your unit. If you have a medical disability or conditions that affect your ability to sit an eExam, contact Disability Support Services to discuss alternative assessment arrangements.

The GPA is an average of all grades you received in your course (e.g. high distinctions, distinctions, passes, fails and so on). Each one is given a numerical value and the values are then averaged. The Monash GPA is calculated on a four-point grading scale where 4.0 is the highest and 0.0 is the lowest achievement.

The WAM is a more precise measurement of your academic performance because it's an average of all of your actual marks (eg: 78, 85, 63, 48 etc.) combined with the year level weighting. The WAM is out of 100.

Grading and results update
To support you in achieving the best possible academic outcome during the disruption caused by COVID-19 and with the close involvement of elected student representatives, we've made some temporary changes to grading and results. To see the changes and which teaching periods they apply to, see grading and results update.

The Grade Point Average (GPA) is the average result of all grades achieved throughout your course.
For example, your grades might be a pass, credit, high distinction, distinction and so on. Under normal circumstances, all grades, including fail grades and grades from any repeated units, are given a numerical value. The values are then averaged, giving you your GPA.

Grading and results update
To support you in achieving the best possible academic outcome during the disruption caused by COVID-19 and with the close involvement of elected student representatives, we've made some temporary changes to grading and results. To see the changes and which teaching periods they apply to, see grading and results update.

For full details, as well as how to calculate your GPA, see grade point average (GPA).

A WH (withheld) grade means your unit result isn't finalised yet. Your grade may be withheld because:

  • You have an extension to finish outstanding assessment tasks
  • You haven't submitted your placement report (if you're a placement student)
  • The host institution for your Study Abroad units hasn't yet submitted your results from your time overseas.
  • Your Unit Coordinator or Chief Examiner might still be marking your work and will update your result shortly.

Make sure you've completed any outstanding assignments. If you don't know why you received a WH grade, contact your School’s Education Management Office or Unit Coordinator (see the Handbook). Otherwise, check WES regularly to see if your grade has been updated (the time this takes depends on why you received a WH grade).

An NH (Hurdle Fail) grade means you have failed the unit because you haven't satisfactorily completed all the hurdle requirements for that unit. If you're not sure of your hurdle requirements, check the unit entry in the Handbook. If you don't know why you received an NH grade, contact your Unit Coordinator or Chief Examiner. You may approach your School’s Education Management Office for assistance.

Grading and results update
For specific teaching periods, failed hurdle marks will be converted to NS soon after results are released. If you haven't already been given another opportunity to pass the hurdle requirement, you'll be offered a supplementary assessment. For details, see grading and results update.

Your WAM is the average mark you achieve across all completed units in your course (marked out of 100). It's based on your actual marks (eg: 78, 89, 63, 48 and so on) and the year level of each unit. Under normal circumstances, your WAM would include failed and repeated units.

Grading and results update
To support you in achieving the best possible academic outcome during the disruption caused by COVID-19 and with the close involvement of elected student representatives, we've made some temporary changes to grading and results. To see the changes and which teaching periods they apply to, see grading and results update.
For full details, as well as how to calculate your WAM, see weighted average mark (WAM).

Final assessments (exams) are usually:

  • 1 hour 40 minutes
  • 2 hours 10 minutes
  • 2 hours 30 minutes
  • 2 hours 40 minutes
  • 3 hours 10 minutes

Reading and noting time is incorporated into the overall duration of your assessment, so you have the choice to read first or begin answering as soon as the assessment starts. Check your final assessment timetable (available in Allocate+ and my.monash) to find out exactly how long your assessments are.

Your lecturer will be able to advise if you need a calculator and what type is permitted in your final assessment (exam). Some units may need calculators to be authorised by the unit managing School.

Don't worry, we won't ask you to remove your headwear for your final assessment (exam). If we need to confirm your identity, we'll ask you to reveal your face to a female staff member.

If you're doing your eExam with online supervision, you'll need your M-Pass (student ID) or a passport or driver's licence with your photo. If you don't present your photo ID at your final assessment, you may receive a fine or be reported to your faculty.

We publish all unit results in the Web Enrolment System (WES). Just log in to check your results.

Blocked student accounts
If there's a block (encumbrance) on your student account, you won't be able to see your results in WES. Contact our Finance Helpdesk to find out how to clear your encumbrance.

You'll find the unit result release dates on the your results – when and how page.

Blocked student accounts
If there's a block (encumbrance) on your student account, you won't be able to see your results in WES. Contact our Finance Helpdesk to find out how to clear your encumbrance.

For a description of what your results mean, see results – reading your marks.

If a unit is marked as Incomplete on your academic transcript, it simply means the result isn't available yet. You will receive a WH grade.

See results – reading your marks for key to results on the academic record (transcript).

Your final assessments (exams) appear in your timetable just like your class activities do. You'll find them in the weeks of the assessment period.

For full details, see how to view your final assessments in Allocate+.

Semester 1 2021 final assessment will have staggered start times.

  • Session one (AM) starts at 7am or 7.30am.
  • Session two (PM) starts at 11am or 11.30am.
  • Session three (EV) starts at 3pm or 3.30pm.

Start times in Allocate+ are based on Malaysia time. So, if you're sitting your final assessments (exams) in a different time zone, you'll need to convert the start times to your local time.

If your timetable shows you have a department-run final assessment, it means your School or teaching department is coordinating it.
Check your unit's Moodle page or contact your Chief Examiner for more information.

Students registered with Disability Support Services
You may have a different start or finish time if you're registered with Disability Support Services.
We'll email your student account outlining your specific assessment details one or two weeks before the start of the final assessment period.

You can view your personal timetable approximately four weeks before the start of the final assessment period (exam period):

If the format or date of your assessment changes we'll let you know, but you should also check your timetable again in the week leading up to your assessments, to confirm your final timetable. This applies to the main assessment period, as well as deferred, supplementary and summer assessments. Winter assessment times vary between Schools.

For timetable release dates, see final assessment dates.

Final assessments (exams) are generally held from Monday to Friday over a three-week period at the end of semesters one and two.To find this year's assessment dates and to see when your personal timetable will be available, see final assessment dates.

  • Deferred and supplementary assessments are normally held six weeks after the main final assessment period.
  • Summer semester dates are published towards the end of the previous year.
  • For winter assessment dates, contact your School’s Education Management Office.

To find out exactly what you can bring into your eExam, see eExam rules. If you have an in-semester eExam, you should also check with your lecturer to see whether any other rules apply.

What you can take to your eExam depends on the type of eExams you have. For details, see eExam rules.

The Cumulative Grade Point Average (CGPA) is a calculation used in Malaysia and doesn't appear on your academic record.
If you began your studies with us on or after semester one 2008, you can request a Student Letter that confirms your CGPA from the Student Online Forms.

For more information, see Cumulative Grade Point Average (CGPA).

No, you're covered by the Blind Marking Policy. This means that instead of using your name, your Chief Examiner uses your student ID to identify you. This policy ensures the marking process is fair.

The Grade Point Average (GPA) is an internationally recognised calculation used to find the average result of all grades achieved throughout your course.

The GPA helps:

  • Deferred and supplementary assessments are normally held six weeks after the main final assessment period.
  • Universities compare your results with those of other students.
  • Prospective employers compare your results against those of other job applicants.

For more information, see Grade Point Average (GPA).

We provide a Weighted Average Mark (WAM) because:

  • It's a more precise measurement of your academic performance than the GPA, and
  • It's used as an entry requirement for some honours and graduate courses.

For more information on WAM, see Weighted Average Mark (WAM).

An invigilator supervises students doing their assessments.
If you have a supervised eExam, you'll be supervised online via Monash's secure eVigilation platform.
Monash employs and trains its own invigilators to ensure you have the best possible final assessment (exam) experience.

Read up eExams with online supervision to learn more.

Yes, you can take your bag and other personal items into your final assessment (exam) on campus, but you must place all of your belongings in a bag and place it under your desk/chair when the assessment is in progress.

An eExam is an electronic assessment that uses Monash's own eAssessment platform. For details, see eExams.

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